Australian Ethical CEO John McMurdo discusses our response to the COVID-19 pandemic.
With the coronavirus disease (COVID-19) outbreak officially declared a pandemic by the World Health Organisation, we are all feeling concerned not just for ourselves, but for our loved ones and for the futures of many as well.
Indeed, as global health organisations and stock markets react to the ongoing volatility, it seems like the news and advice we receive is often contradictory and we are being forced to continually adapt our everyday routines to manage the significant disruption in our lives.
Which is why amid all this uncertainty, I’d like to take this opportunity to update you on how we are responding at Australian Ethical Investment to what has quickly become an unprecedented worldwide crisis.
It goes without saying that COVID-19 is an evolving global situation and changing daily. Our business continuity team is closely monitoring the situation every day in line with our established Business Continuity Management Policy (BCM Policy) and undertaking daily reviews of the measures we have in place. These include strategies to help ensure we are:
- Protecting the health, safety and wellbeing of our employees
- Providing remote access for all our employees at any time so they can work from home or off site
- Meeting the varying needs of our current and future members as well as our investors
- Minimising any potential commercial impact resulting from service disruption and market volatility
- Continuing regular service for our partners, our providers and all other stakeholders
- Mitigating the risk of contagion to our employees, their families and the wider community.
And while we are reviewing the best available information, as the current outbreak of COVID-19 continues to unfold there are few certainties. However, let me reassure you that what is certain is that Australian Ethical has the depth, the talent, the professionalism and the commitment to respond effectively to COVID-19 and its ensuing impacts.
I may be relatively new to Australian Ethical, but I have been in financial markets for longer than I care to admit and I have been very impressed with the team’s response to the ongoing crisis.
From bolstering efforts to encourage good personal hygiene, to tried and tested technology to support increased demand for remote working, to collaborating with key service providers to ensure they have adequate pandemic plans – the team at Australian Ethical have been working tirelessly to safeguard our people, our clients and your investments.
And while the next few weeks or months will likely bring many more unknowns, please know that we are still working hard to make your money matter. The entire Australian Ethical team will be fully operational throughout the duration of this health crisis and we will remain focused on our commitment to our members, such as passing on a significant reduction to the administration fee for all our super investment options in April.
That’s because we’re here for the long term, here for your financial security and here for the future of our planet.
If you have any further questions with regards to our preparations, please contact our team. In the meantime, our thoughts and best wishes go to anyone who has been impacted by this global emergency.