We're here to help
All enquiries (except Altius funds)
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
Complaints & Interpreting service
If you have a complaint, please lodge it here.
If you require an interpreter from Translating and Interpreting Services (TIS), please call us.
Filter resources for
Australian Ethical members
(member/account number starts with ‘1’ or ‘7’)
Former Christian Super members (member/account number starts with ‘3’ or ‘4’) please click here.
- Letter of compliance (Notice of compliance or Choice of Super fund form): PDF
- Change of name/date of birth: PDF
- Notice of intent to claim a tax deduction: PDF
- Withdrawal: Super (PDF) or Pension (PDF)
Australian Ethical members
(member/account number starts with ‘1’ or ‘7’)
We are excited to be able to launch our new member portal to our Super members. To ensure you have a smooth experience, we’re rolling out these invitations in phases so we can provide you with support every step of the way. Look out for an email from us with simple instructions on how to activate your portal access. Learn more here.
Note: Former Christian Super members will continue to use the existing Link portal until further notice.
In your member portal, you can:
- Check account balance
- Add contributions and combine super
- Manage your investment options and insurance
- Update your details
Former Christian Super members
(member/account number starts with ‘3’ or ‘4’)
Australian Ethical members (member/account number starts with ‘1’ or ‘7’) please click here.
- Letter of compliance (Notice of compliance or Choice of Super fund form): PDF
- Change of name/date of birth: PDF
- Notice of intent to claim a tax deduction: PDF
- Withdrawal: Super (PDF) or Pension (PDF)
- For forms: Australian Ethical Superannuation, Locked Bag 5073 Parramatta NSW 2124
- For claims and complaints: Australian Ethical Superannuation, GPO Box 8, GPO Box Centre Sydney NSW 2001
Former Christian Super members
(member/account number starts with ‘3’ or ‘4’)
Australian Ethical members (member/account number starts with ‘1’ or ‘7’) please click here.
- Check account balance
- Add contributions and combine super
- Manage your investment options and insurance
- Update your details
- Notices and updates
- Performance & unit prices
- Fees & costs
- Distributions
- Financial statements: annual reports or monthly reports
- FAQs
Australian Ethical Investment Ltd, Reply Paid 3993, Sydney, NSW, 2001
We are working on making the mobile app and new portal available to all investors. Meanwhile, please access InvestorServe if you:
- Have a joint, company, trust or association account type
- Want to download statement or change your TFN
Note: You need to register for InvestorServe first before getting access to the new portal or mobile app above. Don’t have InvestorServe? See instructions here.
We restrict+ investments in negative activities like fossil fuels, nuclear, tobacco, and support positive ones in renewables, healthcare, IT and more. Step by step, our expert in-house ethics team applies our Ethical Criteria to navigate complex ethical issues raised by investments across the economy.
Every year, we donate 10% of profits (after tax and before bonus) to the Australian Ethical Foundation to unearth and fund high impact charities driving solutions addressing climate change. Find out more here.
For enquiries about Foundation Grants, please contact:
- Email: foundation@australianethical.com.au
- Post:
Registered Office for Australian Ethical Foundation Ltd Level 8, 130 Pitt Street, Sydney NSW 2000
If you would like to learn more about ethical investing and our investment solutions, get in touch with our Adviser Relationships team.
For general enquiries, please contact advisers@australianethical.com.au
Explore our ethical investment solutions and find helpful resources and insights here.
We are excited to be able to launch our new portal for Advisers with Super and Pension clients. Look out for an email from us with instructions on how to activate your portal access. Learn more here.
Explore our ethical super solutions for your employees here.
If you would like to find out more about choosing Australian Ethical as the default super fund for your employees, we’d love to hear from you.
- Send an enquiry to employers@australianethical.com.au
Get in touch to talk about how we can help your organisation invest ethically and sustainably.
Kirk McNeill
0415 035 950
kmcneill@australianethical.com.au
Visit the AEF Shareholder Centre page
1800 021 227
+61 2 7229 0499 (international)
Mon‐Fri 8:30am to 5:30pm AEST/AEDT
enquiries@australianethical.com.au
Institutional investors, please email:
aef_investor_relations@australianethical.com.au
Australian Ethical Investment Ltd
GPO Box 8, GPO Box Centre Sydney NSW 2001
Sydney Head Office
Level 8, 130 Pitt Street Sydney NSW 2000
Registered Office for Australian Ethical Investment Ltd
c/o Company Matters Pty Ltd
Level 41, Liberty Place, 161 Castlereagh Street, Sydney NSW 2000; or
PO Box 20547 World Square NSW 2002
Details of your shareholding in Australian Ethical Investment Ltd may be obtained by contacting our share registry, MUFG Corporate Markets (AU) Limited. You can check your shareholding and manage personal details at MUFG Corporate Markets (AU) Limited (refer to the site for instructions) or by contacting them:
c/o Link Market Services Limited
Locked Bag A14, Sydney South, NSW 1235
The simplest way to resolve a complaint can be to discuss it with us by calling:
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
If we’re unable to address your concerns over the phone, you can also lodge a complaint through other channels. See the process here.
We can provide access to an interpreter at your request. We work with an interpreter from Translating and Interpreting Services (TIS).
To ask for an interpreter, call us:
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT
To find out more about Translating and Interpreting Services, visit tisnational.gov.au.