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We’re here to help

We’re here to help

Check out the FAQs or get in touch with our team via one of the methods below.

I need help with...

Phone
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT

Email
members@australianethical.com.au

Post
Australian Ethical Super

GPO Box 3117, Brisbane, QLD, 4001

To raise a service or product issue, or to lodge a complaint, please see the process here.

Fund information
Australian Ethical Super
ABN 49 633 667 743
Unique Superannuation Identifier (USI/SPIN) AET0100AU

Your account number
Find this on your annual statement, or by looking at your latest email from us. 

Commonly used

Quick links

For members who moved over from Christian Super.

Phone
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST/AEDT

Email
members@australianethical.com.au

Postal address for forms
Australian Ethical Superannuation,
Locked Bag 5073
Parramatta NSW 2124

Postal address for claims and complaints
Australian Ethical Superannuation,
GPO Box 8, GPO Box Centre
Sydney NSW 2001

To raise a complaint, please see the process here.

Fund information
Australian Ethical Super
ABN 49 633 667 743
Unique Superannuation Identifier (USI): CHR0001AU
Pension USI: CHR0002AU

Your member number
Find this on your annual statement, or by looking at your latest email from us.

Quick links

Phone
1800 021 227
+61 2 7229 0499 (International)
Mon–Fri 8:30am to 5:30pm AEST/AEDT

Email
investors@australianethical.com.au

Post
Australian Ethical Investment Ltd,
Reply Paid 3993, Sydney, NSW, 2001

Quick links

If you are an adviser and would like to speak with one of our distribution team, get in touch with a BDM.

Please email your client documents and forms to advisers@australianethical.com.au

For information on products, events, and more, visit our Adviser Resources.

If you would like to find out more about choosing Australian Ethical as the default super fund for your employees, get in touch with our Business Development team by filling out this enquiry form.

For media enquiries, please contact Sophie Fitzgerald.

Email
sophie@bluechipcommunication.com.au

For enquiries about Foundation Grants.

Email
foundation@australianethical.com.au

Post
Registered Office for Australian Ethical Foundation Ltd
Level 8, 130 Pitt Street, Sydney NSW 2000

Phone
+61 1300 554 474

Fax
+61 2 9287 0303

Email
registrars@linkmarketservices.com.au

Website
linkmarketservices.com.au

Post
c/o Link Market Services Limited
Locked Bag A14, Sydney South, NSW 1235

Phone
1800 021 227
Mon–Fri 8:30am to 5:30pm AEST/AEDT

Email
enquiries@australianethical.com.au

Institutional investors, please email:
aef_investor_relations@australianethical.com.au

Post
Australian Ethical Investment Ltd
GPO Box 8, GPO Box Centre Sydney NSW 2001

Sydney Head Office
Level 8, 130 Pitt Street Sydney NSW 2000

Registered Office for Australian Ethical Investment Ltd
c/o Company Matters Pty Ltd
Level 12, 680 George Street Sydney NSW 2000; or
PO Box 20547 World Square NSW 2002

Interpreting service

We can provide access to an interpreter at your request. We work with an interpreter from Translating and Interpreting Services (TIS).

To ask for an interpreter, call us on 1800 021 227.

To find out more about Translating and Interpreting Services, visit tisnational.gov.au.

Making a complaint

The simplest way to resolve a complaint can be to discuss it with us by calling 1800 021 227 (Mon–Fri 8:30am to 5:30pm AEST).

If we’re unable to address your concerns over the phone. You can also lodge a complaint through other channels. See the process here.


Australian Ethical acknowledges the Traditional Owners of the country on which we work, the Gadigal people of the Eora Nation, and recognise and celebrate their continuing connection to land, waters and culture. We pay our respects to Elders past and present and thank them for protecting Country since time immemorial.

See our Reconciliation Action Plan