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Check out our FAQs for Super, Pension and Managed Funds or get in touch with our team via one of the methods below.
Super & Pension
Quick links
Super
Pension
FUND INFORMATION
Fund name
Australian Ethical Super
ABN
49 633 667 743
Unique Superannuation Identifier (USI/SPIN)
AET0100AU
Your member number
Find this on your annual statement, as well as your welcome email. Your member number is 9 digits long.
Phone
1800 021 227
+61 2 7229 0499 (international)
Mon–Fri 8:30am to 5:30pm AEST
enquiries@australianethical.com.au
Post
Australian Ethical Superannuation,
Locked Bag 20013, Melbourne VIC 3001
To raise a service or product issue, or to lodge a complaint, please see the process here.
Managed Funds
Quick links
Phone
1800 021 227
+61 2 7229 0499 (International)
Mon–Fri 8:30am to 5:30pm AEST
investors@australianethical.com.au
Post
Australian Ethical Investment Ltd,
c/o Boardroom Pty Ltd GPO Box 3993, Sydney NSW 2001
If you are an adviser and would like to speak with one of our distribution team, get in touch with a BDM.
Please email your client documents and forms to advisers@australianethical.com.au
Media
Foundation
For enquiries about Foundation Grants.
foundation@australianethical.com.au
Registered Office for Australian Ethical Foundation Ltd
Level 8, 130 Pitt Street , Sydney NSW 2000
Share Registry Communications
Phone
+61 1300 554 474
Fax
+61 2 9287 0303
registrars@linkmarketservices.com.au
Website
Post
c/o Link Market Services Limited
Locked Bag A14, Sydney South, NSW 1235
Australian Ethical Investment Ltd
Phone
1800 021 227
Mon–Fri 8:30am to 5:30pm AEST
enquiries@australianethical.com.au
Institutional investors, please email: aef_investor_relations@australianethical.com.au
Post
Australian Ethical Investment Ltd
GPO Box 8, GPO Box Centre Sydney NSW 2001
Sydney Head Office
Level 8, 130 Pitt Street Sydney NSW 2000
Registered Office for Australian Ethical Investment Ltd
c/o Company Matters Pty Ltd
Level 12, 680 George Street Sydney NSW 2000; or
PO Box 20547 World Square NSW 2002
Interpreting service
We can provide access to an interpreter at your request. We work with an interpreter from Translating and Interpreting Services (TIS).
To ask for an interpreter, call us on 1800 021 227.
To find out more about Translating and Interpreting Services, visit tisnational.gov.au.
Making a complaint
The simplest way to resolve a complaint can be to discuss it with us by calling 1800 021 227 (Mon-Fri 8:30am – 5:30 pm AEST/AEDT).
If we’re unable to address your concerns over the phone. You can also lodge a complaint through other channels. See the process here.