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Pension FAQs

Pension FAQs

Almost anybody can start an Australian Ethical Pension provided they have immediate access to their superannuation benefits in the form of unrestricted, non-preserved money of at least $30,000.

To open a pension account, click here

No. Once you’ve opened a pension account you won’t be able to make any additional contributions to this account. 

Pension payments are made directly into your nominated bank account. These can be paid monthly, quarterly, half-yearly or annually and the payment is made on the 15th of every month.  

Your nominated account must be held either in your name or if the account is held jointly, you must be one of the account holders. You’ll need to provide a copy of your bank statement at the time you set up your payment. 

You can make a partial withdrawal (over and above your pension payments) or a full withdrawal at any time by completing and returning our withdrawal form

You can also make withdrawals online through your member portal. 

Note: a minimum of $1,000 and a maximum of $10,000 apply to online withdrawals. One withdrawal is allowed per day, and it takes up to 3 working days to process your online withdrawal request.

Call us on 1800 021 227 if you need more information or you’d like us to send you a copy of our withdrawal form.

Centrelink needs to know some details about your Australian Ethical Pension to calculate payments, such as the age pension. 

We communicate this information directly to Centrelink electronically every February and August. Call us to request a Centrelink schedule.

Below is an overview of the minimum drawdown rates.

Age Standard Rate
Under 65 4%
65 to 74 5%
75 to 79 6%
80 to 84 7%
85 to 89 9%
90 to 94 11%
95 and over 14%

Market performance and updated drawdown requirements may prompt you to reconsider your pension strategy. However, it’s important to understand how your money is invested before making any changes. Which is why it can be helpful to speak to a financial adviser. 

If you’d like to update your pension payment amount (set a new minimum OR set an amount) you can do so by following these steps:

  1. Log into your member portal
  2. Click Change Pension Details
  3. Select Yes
  4. Under Payment Amount select either:
    1. Minimum annual amount and select the frequency you would like to receive
    2. Nominated annual amount and enter the value and frequency you would like to receive
  5. Proceed with the remainder of the prompts if they apply to you.

Your updated pension payment amount will apply when your next pension payment falls due. If we are due to make your next payment within 10 working days, we may update your payment amount after this payment.  

You can also complete a Change of Details form - Pension (available on our website) and upload it to the member portal or mail it back to us.

  • Scan and upload your completed form in your member portal: Contact us > scroll to the bottom of the page > fill out the details and attach your form


  • Post your form back to:


        LOCKED BAG 20013

        MELBOURNE  VIC  3001

Australian Ethical acknowledges the Traditional Owners of the country on which we work, the Gadigal people of the Eora Nation, and recognise and celebrate their continuing connection to land, waters and culture. We pay our respects to Elders past and present and thank them for protecting Country since time immemorial.

See our Reconciliation Action Plan