MetLife 360Health
Award-winning health and wellbeing for you and your family.
Personalised support through every stage
In partnership with MetLife, Australian Ethical Super members and their families~ can access 360Health, an award-winning health and wellbeing program offering a wide range of private virtual health services at no extra cost.
From mental health support^ to a second opinion on a diagnosis, these expert-led services are here to support your health and wellbeing goals with evidence-based advice tailored to your lifestyle.
Nutrition
Get tailored advice and a nutrition plan from an accredited dietitian, with personalised guidance to support your health and lifestyle.
Fitness and mobility
Get personalised movement guidance to help build strength, manage pain and support recovery, with support from an accredited exercise physiologist.
Mental wellness
Access personalised mental health support when you need it. Connect with a qualified expert through focused coaching sessions or get guidance from a psychologist or psychiatrist for more clinical support.
Expert medical opinion
Receive a second opinion from a specialist doctor, with a detailed review of your medical records and recommendations to help you better understand your diagnosis and treatment options.
Menopause support
Connect with a dedicated women’s health nurse for personalised one-on-one care. Tailored to your lifestyle and health needs to help you manage symptoms of perimenopause and menopause and explore your treatment options.
Ask a clinician
Get answers to health questions from Australian GPs, paediatricians and mental health clinicians through the Virtual Care app within one business day.
Explore all 360Health services and access the support you need, when you need it.
Book your 360Health session
Award-winning care
360Health was Money magazine's Health and Wellness Cover of the Year 2024 and 2025 and also received the Financial Industry Service Award for Health and Wellness in 2025.
# Money Magazine’s 2025 Consumer Finance Award for Health and Wellness Cover of the Year.
No. Members and their families~ can use the services regardless of whether they have submitted a claim.
These services are provided by Teladoc Health, a leading online care provider.
Yes, all services are private. The providers of 360Health services, Teladoc Health, will not share any medical reports without the member’s consent.
Teladoc Health will only provide aggregated de-identified information about the usage of the fund’s members adoption and utilisation of the services. Teladoc Health will not share details of a member’s report or the nature of the enquiry with the super fund or insurer without the member’s consent.
You can access different 360Health services depending on your needs. How often you can use each service may vary.
Unfortunately, the member and their family~ will lose access to 360Health. However, if they have initiated a case and then leave, their case will be seen through until completion.
~ The term ‘family’ consists of your children, partner, parents, and parents-in-law, and only includes those residing in Australia or New Zealand.
^ Mental wellness services are only available in respect of persons aged 18 and above.
The information provided is general information only and is not health or medical advice. If you have a health or medical concern, please seek professional medical advice immediately. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event under the policy. All services except for Recovery Support are provided by Teladoc Health, which is a separate and independent entity to MetLife Insurance Limited, and MetLife will not be responsible for the nature or quality of services provided by it. Access to these services will be at MetLife’s reasonable discretion and is eligible for all MetLife Protect customers and eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time.