Always meet the cut-off dates
To ensure enough time is available for our teams to process your clients' requests. We've provided a handy EOFY calendar as a quick reference guide for all upcoming deadlines.
Double check your paperwork
All forms and documents need to be fully completed and signed by the correct signatories to reduce the risk of any delays in processing.
Submit as early as possible
Sometimes unexpected issues pop up, so if it's possible to submit earlier than the suggested cut-off dates, there will be a greater chance we can work with you to resolve any hiccups.